Frequently Asked Questions


Please call our office at 905-632-0748 for fee information and payment options.


Psychotherapy is not covered by OHIP (Ontario Health Insurance Plan). Some individuals have extended medical coverage through their place of employment or through a family member’s place of employment. Insurance plans vary in what they cover and in the amount of coverage. Some cover psychological services and may or may not require a medical referral and specific documentation. Review your benefits package to determine eligibility for reimbursement.

Risks and Benefits of Therapy

Risks: Occasionally, therapy can elicit difficult or distressing emotions. At all times, you have the right not to discuss a topic, or to terminate the session or therapy. Benefits: Although there is not a guarantee of improvement for every situation, your therapist uses models and techniques that have been researched and proven to be beneficial for most people. Short-term therapy is generally focused on change or stabilization in one or two areas that you define as your goal(s). Longer-term therapy is for people who usually have long-standing or more complicated or severe problems, often stemming from trauma or long-standing difficulties and who want more extensive therapy to reach their goals of improved mental health.


The information you discuss with your therapist is confidential. You must provide clear written consent for your therapist to discuss or release any information to anyone else (e.g., your spouse, your lawyer, etc.). If you are covered under automobile or workplace accident or disability insurance, some plans insist that the therapist provide certain information, such as a diagnosis and progress reports, in order to obtain coverage. There are five exceptions to therapist-client confidentiality; if it is necessary to talk to others without your permission, your therapist will talk over the situation with you first if possible, discuss options, and try to share no more information than necessary. These five exceptions to confidentiality are: If you pose an imminent (immediate, serious) risk to yourself (e.g., you have a definite plan and intention of killing yourself) or someone else, then your therapist will do what is necessary to protect personal safety. If you disclose that a child, (under age 16), is currently being abused or is at risk of harm, your therapist is required to report this situation to the Children’s Aid Society. This may include, for example, a situation in which you disclose that you or someone you know has been abused as a child, and the abuser currently has access to abuse other children. If you disclose that a health professional has said or done something sexually inappropriate to you, then your therapist is required to report the name and indiscretion or questionable action of this professional to his/her licensing body. If disclosure of therapy information is ordered by subpoena or court order. This situation generally arises only if you are involved in some legal/court charges or proceedings. If requested as part of an investigation or quality assurance audit, your therapist must open client files to their regulatory college. In addition to these exceptions, you should be aware of two additional circumstances under which your therapist would break confidentiality: If you disclose that you have a condition that impairs your ability to safely drive a vehicle but continue to drive despite this impairment your therapist may inform your physician and, If you disclose that you are HIV positive and are engaging in unprotected intercourse with a partner who is not aware of your HIV status your therapist may inform this person.